Who we are
Name: Karen Hubbard
E-mail: karen@hookedstitchedandglued.com
The type of data we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics, for example, name, location (country only) and contact details which you have provided to us.
- We do not collect any sensitive data.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you, for example filling in forms or emailing us. Some data is collected automatically, e.g. through the use of cookies on our website.
We use the information that you have given us in order to fulfil our contractual obligations with you and to send you relevant marketing information.
We may share this information with Google Analytics in order to help us assess the performance of our website and to help develop our business.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting karen@hookedstitchedandglued.com
(b) We have a contractual obligation.
(c) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep your personal data for as long as is necessary to fulfil its intended purpose. Certain information is kept for tax purposes for up to 6 years after you stop being a customer. If you wish us to delete any information then please contact us by email: karen@hookedstitchedandglued.com
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at: karen@hookedstitchedandglued.com if you wish to make a request.
This policy was created on 16th June 2023. Last updated 16th June 2023.
